Schedule Client Appointments
This involves answering calls and emails from clients regarding appointments.
Facilitate Payments for Services
Enter Data of New Clients and Update Data of Existing Clients
Maintain Office Harmony by Resolving Client Issues
Unfortunately, not all clients will be happy with the service they received. The front desk coordinator is the point of contact, files complaints, and handles them in a professional manner.
Maintain Service provider appointment schedule:
Pay attention to detail, making sure the Service Provider completes services on time. Bring concerns to the operation director that may have been overlooked.
Be ready to come on days with limited notice and treat the spa as if it’s personal business. Point out things that we need for the spa improvement, things that may be concerning, or how SPA can be improved. Keeping detailed notes of clients