Front Desk Office Coordinators

Lifespan Euro Med Spa

Front Desk Office Coordinators

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Lifespan Euro Med Spa

Front Desk Office Coordinators

Front Desk Office Coordinators is a point of contact for all clients pre-and post-service needs. Responsible for scheduling client appointments, greeting clients when they arrive, and helping clients fill out paperwork. Close on social media ad leads with appointments.
Marketing experience a plus, Facebook, Instagram, and email campaign. Front desk coordinators work under the direction of the SPA director, who assigns daily tasks

Schedule Client Appointments

This involves answering calls and emails from clients regarding appointments.

Facilitate Payments for Services

Enter Data of New Clients and Update Data of Existing Clients

Maintain Office Harmony by Resolving Client Issues

Unfortunately, not all clients will be happy with the service they received. The front desk coordinator is the point of contact, files complaints, and handles them in a professional manner.
Maintain Service provider appointment schedule:
Pay attention to detail, making sure the Service Provider completes services on time. Bring concerns to the operation director that may have been overlooked.

Be ready to come on days with limited notice and treat the spa as if it’s personal business. Point out things that we need for the spa improvement, things that may be concerning, or how SPA can be improved. Keeping detailed notes of clients

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